Round Table Restaurant Refund Policy
Last updated: 20.12.2023
Thank you for choosing Round Table, where we strive to provide you with the best dining experience. Your satisfaction is our priority. Please read our refund policy carefully to understand your rights and obligations.
Refund Policy Overview
At Round Table, we take pride in offering high-quality food and service. We understand, however, that there may be circumstances where you need to request a refund. This Refund Policy outlines the conditions under which refunds will be provided.
Eligibility for Refunds
We offer refunds under the following circumstances:
a. Quality Issues:
If you are dissatisfied with the quality of your order, please contact us within 1 hour of receiving your food. We may request additional information, such as photographs, to assess the issue.
b. Order Errors:
In the event of an error in your order, such as receiving the wrong item or missing items, please notify us immediately. We will work to rectify the mistake and may offer a refund or replacement.
c. Cancellation:
Orders canceled within 1 hour of placement may be eligible for a full or partial refund, depending on the circumstances.
Refund Process
To request a refund, please follow these steps:
a. Contact us:
Call us at +1 618 293 6544 to report the issue and request a refund.
b. Provide Information:
Include your order number, a description of the issue, and any relevant photographs in your communication.
c. Assessment:
Our team will review your request and may contact you for additional information. We aim to process refund requests promptly.
d. Refund:
If your request is approved, we will initiate a refund to your original payment method.
Refund Limitations
Please note the following limitations:
a. Timeframe:
Refund requests must be made within 1 hour of receiving your order.
b. Non-Refundable Items:
Certain items, such as delivery charges, may be non-refundable.
Contact Us
If you have any questions about our Refund Policy, please contact us at:
Round Table
Address: 6401 West Main Street, Belleville, IL, United States, 62223
Phone: +1 618 293 6544
Your Choices
You have the right to:
- Review and correct your personal information
- Opt - out of receiving promotional materials
- Request the deletion of your personal information
Changes to this Policy
We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website.